ABC Pty Ltd was looking at expanding their small business from a home/office environment to an office located in a industrial site just out of the city centre. Their business had grown to now employing 5 staff (3 Sales & 2 Admin) and they couldn’t continue working from home.

Their Director Suzanne had limited knowledge of how to setup their communications at the new site but knew it was a priority to portray a professional outlook to current and prospective clients. ABC P/L communications account had grown substantially over the years and they were looking at a more cost effective solution for their Fixed Lines, Mobiles and Internet with a single point of contact. ABC P/L also needed someone to manage the relocation and installation of the phone lines to the new site with minimum disruption to the business.

Connect Tel was chosen because they were the only one who could provide a complete range of products. As a Telstra Accredited Business Partner they were able to project manage the relocation and offer valuable professional advice. Connect Tel also provided the following:

Project Managed the relocation of the fixed lines to the new business address

• Arrange additional voice lines
• There was minimum disruption to the business when the lines were being relocated due to Connect Tel’s close working relationship with Telstra

Consolidate fixed lines, mobiles & broadband all onto one Telstra account

• Provide Telstra Small Business Pricing on the services which provided a saving on their current voice, mobile & broadband plans

The savings provided enabled the customer to offset the purchase of a new Telstra Business System

The sales staff received new Telstra mobiles on a Business Fleet Plan with the following benefits:

• Free Intra Account Calls
• Free calls from the office fixed lines to the mobile fleet

Telstra Business Broadband (High Speed – ADSL2) was installed at the new office offering fast and reliable internet

Connect Tel’s experienced network engineers cabled the new site and setup our network so that each PC was configured for the Internet and email immediately

• A Mail Server was also provided so that each staff member could view each other’s calendar
• Network File Sharing was also configured