Connect Tel Australia

An independent Telco provider dedicated to providing powerful communication solutions, simply.

Phone Systems | SIP/VOIP Solutions | Business Internet | Business Mobile | Wholesale Services | Billing Engine

Highly experienced team with over 20 years’ service providing telecommunications solutions.

Call us today on 03 5246 8888

We can help build a communication solution for you!

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Welcome to ConnectTel

ConnectTel works with you, offering solutions for small business to large enterprise organisations. We build an understanding of your specific needs and help you choose the right solutions.

Committed to high-level communications

For the last 20 years, we have been designing, implementing and maintaining high-level telecommunications and data services across Australia

Committed to great customer service with an all Australia customer service team.

Priding ourselves on great customer service, ensuring quick turn around times, local Australian customer service support and a sales team dedicated to helping you every step of the way.

Why Choose ConnectTel

Your Local Communication Specialist Assisting With:

NBN Business Accredited, Phone systems and unified communications, Video Conferencing and Phone System Support & Maintenance.

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Passionately helping local SMEs and large enterprises with their telco needs​.

Trusted Providers​ Truly local, independent telco providers with 20 years of service. | Exceptional Client Support All support calls answered within an average time of 20 seconds. | All Australian Support Local sales and customer support team. | Highly Experienced​ 20 years of experience working with small, medium and large enterprises.

About Us

Microsoft Teams Calling​

Voice Calling by Microsoft Teams is a must-have and must-use option especially in today’s age of remote working. Due to increased globalization and the pandemic playing the role of a catalyst, your workforce operates from different parts across the globe. This solution is a must-have for all organizations to carry out secure, uninterrupted, and reliable communication and keep the team productive. Now chat, video call, voice call, conduct meetings, share relevant files and store data all from one place with Microsoft Teams Voice Calling.

Microsoft Teams Calling

Frequently asked questions

  • What is the cost of NBN?

    Due to the varying types of access technology with NBN speak to our team to get a service qualification to identify what speeds & technology is available at your address.  We’ll then provide you with detailed info and pricing specific to your business.

  • What phone systems do you provide?

    We are Mitel, LG and vPBX accredited partners with experienced voice engineers to support the solutions we sell.

  • Who do I call during an outage?

    In the event of an outage or fault with your services please call 0352468888 or email support@connecttel.com.au

  • Why ConnectTel?

    Over 20 years in telecommunications has taught us that we don’t try to be all things to all people.  Our focus is on delivering premium business voice, video and internet solutions so you can be sure you are speaking to experts.

Reviews

Excellent
4.7
Based on 28 reviews
review us on
Ross Johnson
Ross Johnson
Could not recommend Connect Tel highly enough, in a world where top end phone & data providers are failing so badly the support our business receives from the team is first class.
tim farley
tim farley
Tim Lowe
Tim Lowe
Fantastic customer service!, these guys go above and beyond to get an issue fixed, and setting up the system was a breeze!. Highly recommended!
Innerstrength Healthcare
Innerstrength Healthcare
Incredible fast service, above and beyond! We had an issue with our phones, which was the responsibility of another provider who gave us a week response time. Connectel stepped in so quickly and gave us a temporary response immediately and the next day came out of hours and fixed the problem.
James Tresbianno
James Tresbianno
good local telco provider
Ren M
Ren M
Excellent service, communication and professionalism every time I call with a request/alteration to our business requirements. My 'go-to' person is Josh and he always provides 10/10 service. I highly recommend!
Lincoln Smith
Lincoln Smith
It is great to have a company that you know will be able to find a solution to your problem. Have created huge efficiencies in our business!
Jarrod King
Jarrod King
This company is amazing! They have very prompt and friendly customer service.
Jayne O'Brien
Jayne O'Brien
Connect Tel recently performed an overhaul of our business phone systems, Damien, Josh and the team could not have done more to make the transition as smooth as possible. Excellent service and would highly recommend.
Sam Parsons Real Estate
Sam Parsons Real Estate
Thank you for your professional work in connecting our phone & internetRegardsSam
Kane Gallagher
Kane Gallagher
Moving to Connect Tel was inexpensive and ran like clockwork. The team was happy to fit in with our business operation and we experienced no real down time at all. I highly recommend them.
Jeanette Crowther
Jeanette Crowther
Thanks Damien for assisting and making my life so much easier in our recent move. What is just great is the back service answering all our queries instantly
Karen Glover
Karen Glover
Very fast officiant and fantastic customer service.Would highly recommend.
James Rigoni
James Rigoni
Changed over the phone system to new data handsets at our business and the call quality is great. The support in getting everything set up and tweaked to the orignal system happend easily and Jarryd was more than accomodating as we worked through any changes we needed along the way. Very happy with the new solution, apprecaite your assitance with it all.
Response from the owner: Thanks James. Greatly appreciate the feedback and you supporting local business.
Highlands Pet Supplies
Highlands Pet Supplies
We have been with Connect Tel for a couple of weeks now and are beyond thrilled with our service. We had a hiccup last week and our service dropped out (this was a problem from our previous telco). I phoned Jarryd who was honest and upfront with me. informed me of the issue and had our service up and running within 12 hours again for us. (this issue required a huge amount of work to fix on the back end) Service from the team is exceptional! especially Jarryd. If you are looking for a LOCAL telco team then these are your people. Highly recommend them. thank you!
Response from the owner: Thanks so much for the feedback and kind review. We look forward to providing you with the same great service for years to come.
Adam Boyce
Adam Boyce
Daniel Strumpel
Daniel Strumpel
Chris Haughton
Chris Haughton
Abee Abee
Abee Abee
Very informative and very reliable team!
Michelle Gonzales
Michelle Gonzales
Helpful, reliable and very friendly team members that are always ready to assist.
Response from the owner: Thanks Michelle.
terry moynahan
terry moynahan
Ross Alsop
Ross Alsop
Always had good communication with the salepeople and understood the process from the start. They say what they do and do what they say.That cannot be said about a lot of Telco's nowadays.
Ken Hudson
Ken Hudson
I had a very positive experience dealing with the staff of Connect Tel in Geelong when arranging for a new phone system for the new St Johns church offices. This includes the installation as well as choosing and ordering the system.
Andrew McCulloch
Andrew McCulloch
Thanks to Frank and especially Denis ... great service and all the staff that came into contact with him during the install and previous and support jobs only every have positive comments re his service. Well done Connect tel
Brae Hardeman
Brae Hardeman
Hannah my contact is always easy to deal with and makes suggestions to help me get the best out of our product. Nothing is a problem and if don't understand anything she is happy to run though things with me. Thanks for the great service.
Kerryn Moffat
Kerryn Moffat
Knowledgable staff, speedy response service.
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ConnectTel is proud of the successful relationships we have built over the years.

Rodd & Gunn

We recently came to the crossroads with our existing on premise telephone system. With an office move imminent and pressure on an ensure any upgrade was cost neutral, ConnectTel presented a Mitel cloud-based unified communications solution which met all our requirements. The system was deployed without issue. The final cutover being executed quickly and with little downtime for our teams and customers. The system has settled nicely. Any issues are managed easily by our internal IT team. It’s not always the case that system upgrades can to add value immediately. Our Mitel Cloud-based system is certainly a success story for Rodd and Gunn.

Our Affiliations

Let ConnectTel build a solution for you. Call us now 03 5246 8888